Home About Services Permits Register Contact Login

Help page

  1. Trader System Manual-manual to help teach a trader on how to register, login, apply, download certificates or permits and also update profile.


1. What type of permits or certificates do I get from NaPHIS?
We issue;
  1. Import Permit
  2. Phytosanitary Export Certificate
  3. Phytosanitary Re-Export Certificate
  4. Transit Permit

2. What do I need to have in order to apply for a permit or certificate?

"Firstly, as a trader from Eswatini you need to have either a valid National ID, Company Identification Number. If you are not Eswatini origin you must have a valid passport number or Company Identification Number."

3. What is the turn-around time for an Import permit application?
"If you are applying for an Import Permit, ensure that you Apply 7 working days in advance to date of use of the permit or certificate."

4. Internationally is the system accesible? Can I use my iPad or mobile to access my permits applications?
The system is accesible on all platforms, more-over it can be accessed internationally. As long as your device has a web browser, pdf reader application and internet connection.